Volunteers make the world a better place, and we couldn’t be more grateful for the incredible impact you have—not just at Crisis Text Line, but in your own communities, too. Every time you show up to support someone in their toughest moments, you’re making a real difference. And we know that being a volunteer doesn’t just change the lives of those you help—it also builds resilience, compassion, and connection in your own life.
So, this month, we just want to say THANK YOU! Your kindness, dedication, and team spirit make this community so special. You inspire us every single day, and we can’t wait to celebrate with you all month long.
Stay tuned for some fun updates, thoughtful discussions, and heartfelt thank-you messages from our team during Volunteer Appreciation Week (April 20-26)—right here in our volunteer community.
And of course, we wanted to kick-start the month with a few opportunities and new community updates to get us in the appreciation month spirit. ✨
Share Your ‘Why’, Audio Note Style! 👂🎧🎙️
Have you ever wanted to share your volunteer story, but submitting a video feels a little intimidating? This year, we want you to share your story in the form of an audio note!
We’ll be collecting your stories for the next couple of weeks and will even feature a handful of them (with your permission, of course) in our community and more broadly in a curated playlist!
➡️Interested in sharing? Get all the details (and where to submit your audio note) here.
We can’t wait to hear from you!
New Community Features Are Here! 💥⚡️💬
Leaderboard: The wait is over! We’re launching this exciting new feature TODAY! 🎉 If you missed our announcement last week, no worries! Check out this post for all the details on how our leaderboard system works and how you can get involved to showcase your impact within the community. We’re so excited to see how you all engage and continue making a difference.
Threaded Replies: We’ve heard you loud and clear! You want a way to directly reply to someone’s comment in a thread to make conversations smoother and easier to follow. Well, great news, this month we want to honor this request and we’re excited to let you know that this awesome new feature will be available next week! You’ll be able to respond directly to comments, sort conversations, and see the best answers to questions all in one place. We can’t wait to share more with you. So stay tuned for the full release post! 🙌
