Unable to attend at the scheduled time? No problem! You can find recordings of past events here. New recordings will be posted within two business days of the scheduled date. (Only host will be visable in recordings, host will make an announcement before recording begins. Wellness events will not be recorded.)
June Community Compass
Date: Wednesday 6/11/25 at 12pm EST
Hosts: Learning Specialist Jo Eidman & Senior Success Coach Maggy Kucera
This is a designated space for trainees & newly graduated vCCs to log on for support. Our goal is to offer guidance for trainees who are feeling nervous about taking a conversation upon graduation, or any other training-related nerves that come up. We also want to hold space for new grads/existing vCCs who are feeling uneasy about taking conversations on the platform.
Register HERE ➡️Community Compass
JUNE New Grad Forum
Date: Wednesday, June 18th 12:00pm -1:00 pm ET
Hosts: Senior Success Coach Michael Balletta and Bilingual Success Coach JoJo Osorio
Are you a New Grad or new volunteer? If you are, we have an event for you! We want to invite you to get to know more about the roles of some of the people you’ll be working with on a daily basis- coaches and supervisors! RSVP to join our New Grad Forum event with Rhe and Ema. You’ll be able to get to know more about navigating the platform, ask the host any questions during a Q&A, express any concerns you may have as you prepare for your first shift or questions you have after your first few shifts, hear some tips from the coaches for your journey as a volunteer, become familiarized with the platform though a tour, and meet other new volunteers. We hope to see you there!
Register HERE ➡️ JUNE New Grad Forum
Reviewing Imminent Risk (IR) Convo ending in Emergency Services Intervention (ESI)
Date: Wednesday 6/25/25 at 4:30pm EST
Hosts: Learning Specialists Tayo Osinuga & Alberte Delaunay with Clinical Supervisor Marvin Thornsberry as guest host for Q&A!
Please join our interactive presentation + discussion as we review an imminent-risk conversation ending in Emergency Services Intervention (ESI). This is a designated space to learn more about the ESI process, how to collaborate with your supervisor on the platform, and we’ll have a post-conversation debrief discussion as well. We’ll offer Q&A discussion at the end with a Clinical Supervisor, Marvin. ⭐️ This is a great opportunity to connect with staff and peers. 🎉We hope to see you there!
Register HERE ➡️Topical Office Hour with Learning Specialists
Date: Thursday, June 26th 2:00 pm -3:30 pm ET
Hosts:Bilingual Success Coach Yomara Sanchez and Senior Success Coach Nicole Kraus
Come sharpen your crisis intervention skills with us! Whether you’ve been a volunteer with Crisis Text Line for a few months or a few years, these collaborative sessions, recurring monthly, are designed to help you refresh practices around core training concepts. During the first hour of the interactive session we will revisit the fundamental components of our training—including opportunities to engage in dynamic activities alongside fellow volunteers. This will be followed by a 30 minute open Q & A where you will be able to ask 2 Supervisors pressing questions in an informal and supportive setting. Bring a notebook, something to write with, and your curiosity.
Register HERE ➡️ JUNE Skills Refresh Session
