Explore how to navigate and get the most out of our community's features!
By applying to be a volunteer with Crisis Text Line, you'll gain access to our amazing community.
Uploading a profile picture that highlights who you are helps everyone in the community feel more connected to one another! We recommend you upload a photo of yourself vs. a generic photo — being able to see a friendly face creates more trust in an online setting and encourages others to engage in a discussion you create.…
To recognize your contributions in building an engaging environment where we can all learn together, we offer specific badges to celebrate your commitment and participation in the Crisis Text Line Community. Some of these badges are social in nature and others are a result of your interactions with other members' posts.…
Hi Community! 👋 We’ve seen a few inquiries come in about how to access past live learning recordings and we’d love to give a refresher on how to find that content! 🎥 Visit our Community Events page Select ‘Past Events’ from the drop down menu to change your view (screenshot below) Events with recordings available will have…
Good afternoon, all! I hope folks are staying cool during the heatwave ☀️❄️ We wanted to provide some updated information regarding the various categories within our Community space. Our Community is growing each week, and we’re grateful for all the new faces here! Check out our guide below. What is a category? Categories…
Hi all! We wanted to share information about a new Community feature: Muting Posts! 📣 Staying in the loop is great, until your inbox starts overflowing with updates from a post that’s gotten a little too active. We have a new solution! Introducing Mute Post, a personalized approach to manage your CTL Community…
Looking for standout content in the community? Check out our new “Best Of” page — your go to spot for top-rated posts that have received strong community engagement. This includes content that’s been liked, supported, marked as insightful, or voted up. Want to learn more about how reactions work? Click here to learn more.…
Hi Community! 👋 We wanted to offer support and guidance around posting in the community space. Check out our how-to guide below! ⭐️ When creating a post, you’ll first be asked to select a Type of Post from a drop-down list: ⭐ ️ Once you select the Type of Post from the dropdown list, you can follow the options below to…
👋 Hey there, Crisis Text Line Community! Are you ready to take your participation in our vibrant community to the next level? One of the most important aspects of engaging with others here is asking great questions that foster meaningful discussions (and lead to valuable insights and a better understanding of our work as…
Have you wanted to attend one of our virtual events, such as Topical Office Hours or Skill Refresh Sessions, but couldn’t make it live? No worries! You can find the recordings of these events right inside the community. Here is a step-by-step guide on how you can find these recordings: 1. Click on “Community Events” in the…
Below each discussion post or comment in our community, you will see a row of reactions available for you to use! A few tips and tricks to start: You can only click one reaction for each post. The post will show a running tally of how many of each reaction it has received. Clicking a different reaction will switch your…
If you’ve read our post on how to ask a great question, you likely walked away with some great tips on how you can create a well-thought-out question in our community in order to engage in thoughtful discussions with our volunteers or members of the Crisis Text Line team. With that said, one of the most important aspects…